Privacy Policy

Last Updated: May 4, 2026

1. Introduction

MOZ Furniture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://moz-furniture.store, use our services, or communicate with us.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (including order forms, contact forms, and opt-in forms)
• Request a quote or consultation
• Sign up for SMS notifications or marketing communications
• Contact us via email or other channels

This information may include:

• Full name
• Email address
• Phone number (including mobile number for SMS services)
• Postal address
• Information about your furniture needs and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you visit on our site
• Time and date of your visit
• Time spent on pages

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services - Processing your orders, delivering furniture, and providing customer support
• To communicate with you - Responding to inquiries, sending service-related notices, and providing updates about your orders
• SMS communications - Sending billing notifications, payment reminders, and marketing messages (only with your express consent)
• To improve our services - Analyzing usage patterns to enhance our website and offerings
• Legal compliance - Complying with applicable laws, regulations, and legal processes

4. SMS Communications and Consent

4.1 Consent for SMS Messages

By providing your mobile phone number and checking the appropriate consent boxes on our forms, you expressly consent to receive SMS text messages from MOZ Furniture regarding:

• Billing and Payment Messages: Payment confirmations, billing reminders, invoice notifications, and payment status updates
• Service Messages: Order confirmations, delivery updates, appointment reminders, and service notifications
• Marketing Messages (optional): Promotional offers, new product announcements, special discounts, and company news

4.2 Message Frequency

• Billing messages: As needed for payment processing
• Service messages: Up to 10 messages per month
• Marketing messages: Up to 4 messages per month (only if marketing consent is provided)

4.3 Message and Data Rates

Message and data rates may apply depending on your carrier plan. MOZ Furniture is not responsible for any charges from your mobile carrier.

4.4 Opt-Out Instructions

You can opt out of SMS messages at any time by:

• Replying STOP to any SMS message you receive from us
• Contacting us at support@moz-furniture.store
• Visiting our opt-out page on our website

After opting out, you will receive a final confirmation message, and then no further SMS messages will be sent to your number.

4.5 Help Instructions

For help regarding SMS messages, reply HELP to any message or contact us at support@moz-furniture.store.

4.6 Supported Carriers

Our SMS services are available through major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and their subsidiaries. Carriers are not liable for delayed or undelivered messages.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (including payment processors, delivery services, and SMS service providers)
• Legal requirements: We may disclose your information if required by law, court order, or governmental regulation
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out: Opt out of marketing communications and SMS messages
• Non-discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at support@moz-furniture.store.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@moz-furniture.store
• Address: 7354 South Indiana Avenue, Chicago, Illinois 60619